1. It's express peak season now, express will become more slower, suggest order earlier.
2. Promotion started (Black Friday, Christmas), most stuffs has on special price.

Shipping

After your make the payment we will ship you the items inner 2 working days .

EMS, e-packet / e-EMS / e-Courier / e-Parcel
Normally will take 5-10 working days for arrive, come with tracking Number. The tracking website is: http://www.17track.net/en/
DHL
Normally will take 3-7 working days for arrive, come with tracking Number. The tracking website is: http://www.dhl.com
Aramex
Normally will take 3-7 working days for arrive, come with tracking Number. The tracking website is: http://www.aramex.com/

Exchange Policy

If you are not satisfied with the item you received, you can get an exchange if the following situation happens:

A. The product you received is not the same as the picture, or there is some defect or broken part on the goods, we can provide exchange (Please fill the Return & Exchange form, and the return request must be no later than 3 days from the day you received it, because we cannot identify if the damage made by customer or yourself).

Notice: Please provide actual picture of damaged goods, we will not accept the returned case without proof.

B. If the quality is not the problem, you would like to cancel the order due to you change your choice, we can accept exchange. But the products need to be packaging intact and unused. The return shipping fee should be at your account. Moreover, you need to pay the restocking fee per item. If your order total price under $500, the restocking will be $50, and above $500 total price, that will be $100 restocking fee.

C.If you provide the wrong shipping address, we shipped out the package lead to it cannot delivery successful, we need to reship the items, we will charge the reship fee. And if you would like to cancel the order, you also need to pay the restocking fee.

Any further details, please feel free to contact us.

D. If you are not interested in that item any more without any reason, and you want to make a exchange. It is also feasible in that case. But you need to pay the reshipping fee too

We are not responsible for the compensation and the resend fee when you ship back the package to us. When you send it back please make sure the products are well enough and without damage. After you send it back please remember to email us the tracking number. We do not assume items damaged during transport.

Return

If you find you have not been interested in certain items, Pandora Luxury Bags Online Store allow an exchange process within 3 days of receiving the handbags and a $30 handing & shipping cost will apply. Return must be no later than 7 days from the day you received it. More than 7 days will not be refunded.

Before you return the item please send us including: order number, payment time, payment sum, products name, and amount, orders date.

Refund & Exchange: requests should be emailed to: aluxurybag@gmail.com

Notice: Return must be ship by express (EMS, USPS, DHL, UPS, TNT, FedEx ) and provide a tracking number (attention : don't remove plastic on handle.)

Attention : don't remove plastic on handle or chain, it means used once removed, only repair, no return & exchange.